From your first RFQ to final delivery, DEK follows a structured, transparent workflow — keeping you informed at every stage and ensuring parts arrive on-spec, on-time, and with complete documentation.
Every order follows this structured workflow — with built-in quality gates, engineering reviews, and customer approval checkpoints at each critical stage.
Upload your CAD files, drawings, and requirements through our portal or email. Include quantity, material, finish, and delivery expectations. Our team acknowledges receipt within 2 hours.
Our applications engineers analyze your design for manufacturability. You receive a DFM report with cost-saving suggestions, tolerance feedback, and material recommendations within 48 hours.
Detailed quotation issued with unit pricing, tooling costs, lead time, and payment terms. Once you approve and issue a PO, your order enters the production queue.
Raw material sourced from qualified suppliers with full mill certification. Material identity verified at incoming inspection (IQC) before release to production.
CAM programming, fixture setup, and machining executed on our 3-, 4-, and 5-axis CNC centers. In-process quality checks (IPQC) monitor dimensional stability throughout the run
If required, parts proceed to heat treatment, anodizing, plating, passivation, or other surface treatments through our qualified subcontractor network — all with process certifications.
Full OQC inspection on calibrated CMMs and optical systems. Documentation package assembled — CoC, dimensional report, material certs, FAI if applicable — and reviewed by QA before release.
Parts carefully packaged with anti-corrosion protection and custom crating for fragile or precision components. Shipped via your preferred carrier or our DDP logistics service with tracking provided.
The more detail you provide upfront, the faster and more accurate our quote will be. Here's what helps us give you the best price and lead time.
STEP, IGES, Parasolid, or native format. This is the primary input for our engineering review and CAM programming.
Dimensioned drawing with GD&T, material callout, surface finish, and any special notes or customer specifications.
Quantity, target delivery date, annual usage forecast, documentation requirements, and any industry-specific standards.
Lead times depend on part complexity, material availability, quantity, and post-processing requirements. The ranges shown reflect typical door-to-door timelines including shipping. Expedited options are available for urgent programs — contact your project manager for current capacity.
Simple geometry, 1–5 pcs
7–10 Days
Complex geometry, 1–20 pcs
10-15 Days
20–500 pcs
15–25 Days
500–10,000+ pcs
20–35 Days
Subject to capacity
As fast as 5 days
You're never in the dark. DEK provides proactive status updates and direct access to your project manager throughout the entire order lifecycle.
A single point of contact who knows your parts, your specs, and your schedule — from quote through delivery.
Proactive email updates at key stages: material received, machining started, inspection complete, shipped.
In-process and pre-shipment photos provided upon request so you can verify parts visually before they arrive.
Carrier tracking number shared at dispatch with estimated arrival date and customs clearance status for international orders.
Learn more about our quality systems, order processes, and how we handle your projects end-to-end.
Get started with a stable process and controlled quality. Let's discuss your project.
